Privacy Policy
At Helm Limited (“we”, “us”, “our”), we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information in accordance with applicable privacy laws in Ontario, Canada, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website or services, you agree to the terms outlined in this Privacy Policy.
This Privacy Policy applies to personal information we collect from individuals in the course of our commercial activities, including through our website, contact forms, consulting services, and event management operations.
We collect personal information that you voluntarily provide, such as name, email address, phone number, organization, billing or payment information, and details related to consulting or event management work. We may also collect non-identifiable technical information such as browser type, device information, or pages visited for analytics and website optimization purposes.
We use personal information to respond to inquiries, provide services, process payments, manage relationships, communicate updates or offers (where consented), manage and improve our operations, and comply with legal requirements. We will only use your personal information for the purposes identified at or before the time of collection, unless otherwise permitted by law or with your consent.
We may disclose personal information to service providers, contractors, professional advisors, or authorities as required by law. We do not sell or rent personal information to third parties.
By providing personal information, you consent to its collection, use, and disclosure as described here. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, personal information is securely destroyed, deleted, or anonymized.
We employ administrative, technical, and physical measures designed to protect personal information from unauthorized access, use, disclosure, or loss. While no system can guarantee absolute security, we review our safeguards regularly to ensure ongoing protection.
Our website may use cookies or similar technologies to improve performance and analyze visitor interactions. You may adjust browser settings to refuse cookies, but doing so may affect certain website functions.
Some personal information may be stored or processed outside Canada when we use third-party service providers. In such cases, we ensure appropriate protections are in place to maintain privacy standards consistent with this policy.
You have the right to request access to personal information we hold about you and to request corrections where it is inaccurate or incomplete. To make such a request, please contact us using the information provided in our website footer.
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on our website with a revised “Last Updated” date. Continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please refer to the contact information provided in our website footer.